Policies
Guitar Warranty & Return Policy
Warranty Policy
Our guitars come with a 1-year warranty for manufacturing and wooden structure-related issues.
If any manufacturing defect or wooden-related issue occurs during the warranty period, our team will inspect the guitar and provide repair or replacement according to the situation.
Warranty claims are only valid after proper inspection.
Warranty Does Not Cover
- Water or liquid damage
- Damage caused by falling or physical impact
- Scratches, dents, or cosmetic damage
- Broken strings due to usage
- Damage caused by improper handling
- Unauthorized modifications or repairs
- Normal wear and tear
Return & Exchange Policy
Customers can check the guitar after delivery.
If there is any manufacturing issue or fault, contact us within 3 days of delivery.
After inspection, exchange or refund will be provided according to company policy.
Requests after 3 days will not be accepted.
Important Note
- Return policy is only applicable for product defects or issues.
- Change of mind, personal preference, or no longer needing the guitar will not be considered.
- Customers should properly check the product within the return period.
